Category Archives: maturing

Knowledge Maturing and Socio-technical (Design) Patterns

At EuroPLoP 2016, we have joined the conversation with the pattern community with respect to the approach of orienting large-scale collaborative research projects towards patterns. Our contribution which outlined a knowledge maturing process for patterns received intense feedback from the community as part of so-called “writer’s workshops”. There the paper was discussed by the workshop participants with the authors as “flies on the wall”. This feedback is now incorporated into a camera ready version of the paper for the post-proceedings to be published beginning of 2017. The key contribution is that extends the perspective on the knowledge process that leads to patterns towards early phases and applies that to the context of collaborative research projects.

Apart from that it was also unique experience at a conference that put a lot of emphasis on trust building and community formation through non-competetitive group games and a lot of opportunities for informal exchange.

Ten years of knowledge maturing

It is a strange kind of experience if you discover that the topic that you are most associated with has its 10 years anniversary. This happened to me when Ronald Maier and I together with Christine Kunzmann prepared the invited Special Track on Social Knowledge Management. I-KNOW 2015 celebrated its 15th anniversary with inviting influential paper authors to organize such a track. It was at I-KNOW 2005 when the first paper on the model was published. It was a reaction to the chasm between e-learning and knowledge management and has sensed the emerging transforming effect of a social collaboration view on knowledge management. Since then, numerous cross-disciplinary research activities have contributed to the extension and refinement of the model. At the heart is the insight that knowledge develops along distinct phases in which its characteristics and thus requirements for support change. It brings to­gether different perspectives and provides a frame­work Continue reading

Facilitation support: the new frontier for social media and learning support

Over the last two years, I have been building a course on Enterprise Social Media that put emphasis on conversations and reflection on social media from a business perspective. In this context, we have defined social media along five criteria (as many existing definitions were of ridiculous quality, such as defining social media ontop of the vague notion of Web 2.0):

  • Participation: many instead of few contributors
  • Openness: Opinions, ratings, comments are communicated openly (instead of restrictive editorial processes)
  • Conversation: Dialogue instead of one-way communication
  • Networking: Users are not isolated, but can relate to others
  • Community: Users can create groups with shared interests

Social media has become omnipresent, and many of its technical building blocks are diffusing into almost every area, including traditional enterprise systems. The technology – as it has shown – is not really exciting, but still really successful introduction of social media into companies is rare. Continue reading

JCAL journal article on MATURE design process published

Finally, our JCAL article on the research and design approach of MATURE has been published here. We report here on our iterative and agile approach to a four years large-scale research project, which is grounded on design-based research. The approach follows a similar route as the ontology-centered design process used in SOPRANO with a strong shared artefact as a boundary object between the various parties and activities, but constitutes a major advancement based on the experiences gathered with using the knowledge maturing model as a conceptual anchor. It also shows that mixed method research approaches that combine empirical research with design activities are particularly relevant for the field of technology enhanced learning and informal learning at the workplace.

Designing social media for informal learning and knowledge maturing in the digital workplace
by: Andrew Ravenscroft, Andreas Schmidt, John Cook, and Claire Bradley
In: Journal of Computer Assisted Learning, Vol. 28, Nr. Continue reading

Inaugural lecture on Knowledge Maturing

Today I finally had my inaugural lecture at Karlsruhe University of Applied Sciences, which went well and engaged the audience in an interesting discussion afterwards. It was also a good opportunity to meet former colleagues and friends again. The lecture was about my favourite topic: knowledge maturing, and it summarizes the results of the last seven years of research on the subject.

MATURE in 5:30 – the script

Today I have been invited by Fridolin Wild (KMI, Open University, UK) from the TEL-Map project. They produce short videos on key projects in the field of technology enhanced learning. I had the honour and challenge to present four years of MATURE in 5 mins. Finally I have managed to present it in 5:30, but that’s still an achievement. The video is planned to be published in January, but here is already the script:

Organizations have increasingly recognized the importance of knowledge and its development. But their success has been limited. They have introduced knowledge, learning and competence management systems. But their approaches to systematically supporting learning have largely failed to live up to their promises. They lack employee acceptance and all too often degenerate into administrative exercises.

On the bright side, Web 2.0 approaches have shown that individuals are willing to collaborate, are willing to share their knowledge Continue reading

Advances in Technology Enhanced Learning: or MATURE – Four years in 5:30

The TELMap project has interviewed major TEL projects for a rich picture of the advances in Technology Enhanced Learning . As former coordinator, I had the pleasure and challenge to present a brief summary of what MATURE has achieved (I blogged before about the experience). Here is now the result:

TELMap has compiled an overview as an ebook (currently only iBooks, but other formats are promised): http://bit.ly/tel-advances – worth checking out.

For all those outside the i-universe: here is the chapter on MATURE as PDF.

Knowledge Maturing Model – the latest version

Social media demands knowledge management to refocus on broad participation and the active role of individuals as both consumers and contributors at the same time. To make sense of these developments within organisations, knowledge management approaches need to connect the dynamic and fluid social media interactions of individuals and in informal communities with stability and institutionalization in a formal organisational environment.

Towards that end, knowledge maturing is a novel perspective on knowledge creation in and across organisations. The knowledge maturing model contributes to theories of organisational knowledge creation by structuring the collective development process into characteristic phases which are not passed in a strictly linear way.

The x-axis of the model describes how knowledge moves through the four scopes of interaction individual, community, organization and society. The y-axis describes the abundant ideas entering the knowledge maturing process and the organisation’s focus of attention which is wide in the beginning and Continue reading

Knowledge Maturing Model – the latest version

Social media demands knowledge management to refocus on broad participation and the active role of individuals as both consumers and contributors at the same time. To make sense of these developments within organisations, knowledge management approaches need to connect the dynamic and fluid social media interactions of individuals and in informal communities with stability and institutionalization in a formal organisational environment.

Towards that end, knowledge maturing is a novel perspective on knowledge creation in and across organisations. The knowledge maturing model contributes to theories of organisational knowledge creation by structuring the collective development process into characteristic phases which are not passed in a strictly linear way.

The x-axis of the model describes how knowledge moves through the four scopes of interaction individual, community, organization and society. The y-axis describes the abundant ideas entering the knowledge maturing process and the organisation’s focus of attention which is wide in the beginning and Continue reading